Secure DeskSecure Remote Sessions
Keep your connections private and your information protected with end-to-end encryption.
Remote IT Support Made Simple.
Securely access, manage, and support Windows devices from anywhere. Give your IT team the tools they need to resolve issues faster, keep employees productive, and stay in control.
Free Starter license available — no credit card required.
Support AnywhereConnect to devices wherever your team works.
Stay SecureProtect remote sessions with end-to-end encryption.
Work SmarterResolve IT issues without unnecessary travel.
WHY SECURE DESK?
Secure ConnectionsKeep every remote session protected.
Access AnywhereSupport your team from wherever you are.
Save TimeSolve problems without making a trip.
Stay in ControlManage your devices your way.
EVERYTHING YOU NEED, ALL IN ONE PLACE
Your Team's IT Support, Made Simple.
From helping an employee with a quick fix to managing devices across multiple locations, Secure Desk gives you the tools to keep everyone connected, supported, and productive.
Access Devices Anytime
Connect to your enrolled computers whenever you need to, even when no one is there.
Support with a Simple Link
Send a link and connect with someone who needs help. No complicated setup required.
Easy File Transfers
Move files between connected devices securely, without switching tools.
Talk While You Troubleshoot
Speak directly with the person you're helping without needing another app.
Manage Your Team's Access
Give team members the right level of access and keep your devices protected.
Explore All Features
Connect with Confidence
A simple six-digit code helps you confirm you're connected to the right device.
Fix Issues Behind the Scenes
Run maintenance and troubleshooting tasks without interrupting someone's work.
Access Sign-In Screens
Connect to computers at the sign-in or lock screen, even before someone logs in.
Secure Admin Access
Use administrator access when needed while keeping credentials protected.
Make It Your Own
Personalize the support experience with your company's name, logo, and branding.
Keep Devices Up to Date
Keep your remote support software current without visiting each computer.
HOW IT WORKS
Remote Support in Three Simple Steps
Helping your team shouldn't be complicated. With Secure Desk, you can connect to devices, solve problems, and get everyone back to work — all from your browser.
01
Start a Connection
Choose a device or send a quick support link to someone who needs help.
02
Connect Securely
Establish a protected connection and access the device directly from your browser.
03
Get Back to Work
Troubleshoot issues, transfer files, and help your team get back to what matters.
SIMPLE. SECURE. RELIABLE.
All the Support You Need, Wherever You Are.
Whether you're helping someone across the office or across the country, Secure Desk gives you the freedom to provide support without being there in person.
- Connect to devices from your browser.
- Help employees without leaving your desk.
- Keep your remote sessions protected.
TAKE A LOOK INSIDE SECURE DESK
Everything You Need. One Simple Dashboard.
Stay connected to your team, manage your devices, and provide support — all from one easy-to-use platform.
YOUR SUPPORT HUB
Your Entire IT World, All in One Place.
No more jumping between different tools. See your devices, manage support requests, and connect with your team from one central dashboard.
- See It AllView your devices and support activity at a glance.
- Connect in SecondsStart a support session right from your dashboard.
- Keep Everyone ConnectedManage your team and their access in one place.
Everything at a Glance
See your connected devices, support requests, and team activity in one convenient place.
Support with a Simple Link
Send a join link and connect with the person who needs help — no complicated setup required.
Full Control, Right in the Browser
Chat, transfer files, and troubleshoot directly from the technician console.
See What Secure Desk Can Do for Your Team.
Discover a simpler way to connect, manage devices, and provide remote support.
Get Started for FreeWHO WE HELP
Built for the Teams That Keep Everything Running.
From everyday IT support to managing devices across multiple locations, Secure Desk helps your team stay connected, solve problems faster, and keep your business moving.
Remote & Hybrid Teams
Give your team secure access to their Windows computers from wherever they work.
AI & Automation Teams
Keep an eye on automated processes and step in remotely when something needs attention.
IT Service Providers
Support multiple customers, manage their devices, and deliver a seamless support experience under your own brand.
In-House IT Teams
Help employees, troubleshoot devices, and resolve issues without leaving your desk.
Security-Focused Organizations
Protect sensitive information with encrypted connections and greater control over remote access.
Server & Device Management
Access servers and unattended devices to troubleshoot problems, perform maintenance, and keep systems running.
No Matter Your Team, We're Here to Help.
Discover a simpler, more secure way to support your people and manage your devices.
Get Started for FreeAI-POWERED WORKSTATIONS
Your AI Agents. Your Control.
Give every AI agent its own workspace while keeping your team connected and in control. Monitor activity, step in when needed, and manage everything securely from one place.
One Place to Manage Every AI Workspace.
Keep your agents working independently while giving your team the visibility and tools to support them whenever needed.
- Give every agent its own workspace.
- Monitor activity in real time.
- Step in the moment something needs attention.
A Workspace for Every Agent
Give each AI agent its own Windows desktop so it can work independently without interrupting other agents.
See What's Happening
View your agents' desktops in real time and stay informed about what they're working on.
Step In When Needed
Troubleshoot issues and make adjustments without interrupting your agent's work.
Access Files with Ease
Securely retrieve screenshots, reports, and other files from your agents' workstations.
Keep Your Network Protected
Connect to AI workstations securely without opening inbound access to your network.
Private, Secure Connections
Keep your agents' sessions protected with end-to-end encryption and controlled access.
Make Managing AI Workstations Easier.
Give your team the visibility, security, and control they need to support every AI agent.
Get Started for FreeFLEXIBLE LICENSING
Simple, Predictable Pricing
One annual license for your whole deployment — not per technician.
Starter
Free
For trying Secure Desk with a small team.
- 1 operator
- 1 concurrent session
- 3 enrolled Windows devices
- Self-hosted relay
Team
$249 / year
For growing IT teams supporting more devices.
- 10 operators
- Unlimited concurrent sessions
- 100 enrolled Windows devices
- Self-hosted relay
Business
$499 / year
For larger deployments across your organization.
- Unlimited operators
- Unlimited concurrent sessions
- 1,000 enrolled Windows devices
- Self-hosted relay
SECURITY YOU CAN COUNT ON
Your Security. Your Privacy. Your Control.
Your business deserves remote support you can trust. Secure Desk helps protect your connections, keeps sensitive information private, and gives you greater control over your remote support environment.
Private, Protected Connections
Your remote sessions are end-to-end encrypted, helping keep your screens, files, and information private.
Access You Control
Give your team the access they need while keeping control over who can connect to your devices.
Your Credentials Stay Yours
Administrator credentials stay on the device you're supporting, rather than being stored in your support portal.
Built with Security in Mind
Protect sensitive information with secure connections and a remote support environment you control.
A Secure Connection from Start to Finish
Your support sessions stay protected while you remain in control of your connection infrastructure.
Your Support Team
Protected Connection
Your Devices
End-to-end encrypted remote sessions
BUILT AROUND YOUR BUSINESS
Your Remote Support. Your Way.
Take control of your remote support environment with Secure Desk. Host your own relay, manage your connections, and support your team with a solution built around your business.
Stay in Control
Host your own relay and manage your remote support environment.
Keep Sessions Private
Your relay connects devices without accessing the contents of encrypted sessions.
Built for Your Needs
Choose a deployment option that works with your existing IT environment.
FLEXIBLE SETUP OPTIONS
Choose the Setup That Works for You.
Secure Desk offers flexible deployment options so your IT team can choose the approach that fits your environment.
Linux Server Installation
Set up Secure Desk on your own Debian or Ubuntu server with a streamlined installation process.
- Guided setup and configuration
- Built-in certificate management
- Straightforward software updates
Container-Based Installation
Prefer working with containers? Deploy Secure Desk using Docker Compose and manage it within your existing infrastructure.
- Works with Docker Compose
- Automated certificate management
- Flexible configuration and updates
Secure Support. Complete Control.
Give your team the freedom to work from anywhere while keeping your remote support environment under your control.
Explore Secure Desk with a free starter license.