Secure DeskRemote IT Support Made Simple.
Connect to computers, solve problems faster, and support your team from anywhere. Secure Desk gives you the tools to manage remote devices with confidence, all from your browser.
Less Hassle. More Getting Things Done.
Everything you need to help people on their computers — without the travel, the waiting or the guesswork.
Connect Anywhere
Access the computers you need, whether they're across the office or across the country.
Solve Problems Faster
Help employees and customers without waiting for an onsite visit.
Stay in Control
Keep remote access secure while managing your devices from one place.
Getting Connected Is Easier Than You Think.
Three steps from a fresh server to fixing someone's computer.
Set Up
Configure your Secure Desk environment on a Linux server — one install command.
Connect
Enroll a device or start a support session with a simple join link.
Get to Work
Access the remote computer from your browser and resolve the issue.
Everything You Need to Support Your Team.
Attended help, unattended access and the tools in between — on every plan.
Remote Support
Send a link, see their screen and fix the problem together.
Learn moreUnattended Access
Reach enrolled PCs any time — even at the sign-in screen.
Learn moreBrowser-Based Connections
Technicians work from a browser. No technician app to install.
Learn moreFile Transfers
Send or request files in either direction, verified on arrival.
Learn moreMulti-Monitor Support
Switch between a remote computer's displays in one click.
Learn moreSecure Sessions
End-to-end encryption on every plan, including free Starter.
Learn moreDevice Management
See devices online, group them by customer, push updates.
Learn moreSelf-Hosted Infrastructure
Run the portal and relay on a Linux server you control.
Learn moreSee Secure Desk in Action.
Real screenshots from the Secure Desk portal and browser console.
A live Windows desktop, in your browser
Watch in view-only mode, then switch Control on to use the remote mouse and keyboard. Your tools stay one click away.
- View-only or full control
- Screenshot, recording and clipboard
- Voice call and chat with the user
Your whole fleet at a glance
The portal dashboard shows devices online, installed devices, customers, pending requests, active sessions and available updates.
- Devices grouped per customer
- Live online status
- Quick actions for new sessions
Every tool you need, built into the console
Chat with the person you're helping, start a call, share clipboard text, and send or request files — without leaving the session.
- Send file to client / request file from client
- Two-way clipboard on request
- Voice call over the same encrypted channel
Create, share and manage sessions
Create a one-time or reusable session with a label and expiry, copy or email the join link, and revoke it whenever you like.
- One-time or reusable join links
- Private code/link or public listing
- Inbound support requests from your join page
Built for the Teams Keeping Everything Running.
Internal IT Teams
Help employees across offices without leaving your desk.
ExploreManaged Service Providers
Support many customers from one console, under your brand.
ExploreGrowing Businesses
Start free with Starter, then grow into Team or Business.
ExploreHealthcare & Regulated
Self-hosted, encrypted support for sensitive environments.
ExploreYour Connections. Your Control.
Security isn't an add-on. It's how every Secure Desk session works.
- Encrypted sessions. Your browser and the remote PC agree on their own keys, so screens, keystrokes and files stay private.
- A relay you host. The server in the middle is yours — and it only ever passes along encrypted data.
- Access you manage. Two-factor sign-in, SSO and roles decide who can connect to what.
Select any part of the diagram to see what it does.
Powerful Remote Support. Straightforward Pricing.
One annual license for your whole deployment — not per technician.
Starter
For trying Secure Desk on your own server, or a small first site.
Team
For IT teams and MSPs supporting a growing fleet.
Business
For larger fleets that want your brand and finer control.
Questions, Answered.
How do I get started with Secure Desk?
Install the portal and relay on a Linux server you control (Debian or Ubuntu with one command, or Docker Compose), create your admin account in the setup wizard, then start a support session or enroll a Windows PC. A fresh install runs as the free Starter plan, so you can try it before you buy anything. See the getting-started guide.
How does a remote connection work?
You send a join link, or open a device you've already enrolled. The person's Windows PC and your browser both connect out to your relay, the two ends agree on their own encryption keys, and you see the screen in your browser. You both see the same 6-digit code, so you can confirm you're connected to the right machine.
Does the person I'm helping need to install anything?
Not for one-off help. They open your link and run a small portable connector — no installation and no administrator rights. Closing it ends the session. For computers you want to reach any time, you install the Secure Desk service once.
Which devices can I connect to?
Windows computers. Technicians work from any modern browser, on any operating system. Secure Desk doesn't currently offer macOS or Linux clients for the machines you support.
Is my session data private?
Yes. Every session is end-to-end encrypted between your browser and the Windows device. The relay in the middle only forwards encrypted data it holds no key for — even though it's a server you run yourself.
Do I have to host it myself?
Yes — that's by design. You run the portal and relay on your own Linux server (one host with a DNS name and ports 80/443). There's no shared vendor cloud sitting in the middle of your sessions.
How does licensing work?
One annual license covers your whole deployment — not per technician, per session or per minute. Starter is free; Team is $249/year and Business is $499/year. Licenses are verified offline, and if one ever expires your deployment falls back to Starter instead of stopping.
More answers in our full FAQ.
Ready to Make Remote Support Easier?
Spend less time dealing with connection headaches and more time helping the people who count on you.