What people ask before they install a relay.
It is web VDI: persistent Windows desktops in a browser, through a relay you run. It is not Azure Virtual Desktop, Citrix or Omnissa — no published app stacks, no GPU pools, no vendor control plane. Windows endpoints only. Remote support is one use case, not the product.
No. After pairing, the console and the device agree on their own keys (ECDH, then AES-256-GCM). Both ends show a 6-digit SAS. The relay you run only forwards ciphertext. Compromise the relay and you get metadata, not screens or keystrokes.
You host the relay. There is no vendor cloud looking at the session. Both ends dial out, so you do not open inbound firewall ports on the machines you reach.
Yes. Enrol each Windows desktop once. Sessions are isolated. The installed service stays up across logon and lock. Backstage opens a SYSTEM shell without taking the agent's screen. Secure Desk does not run the agents; it is how you reach them. Same pipe as web VDI.
Free Starter: self-hosted remote support on a relay you run — 1 operator, 1 concurrent session, 3 enrolled Windows devices. Same end-to-end encryption as paid tiers. Unlicensed installs run as Starter.
Web VDI · AI-agent desktops · Get a free license · Security model