Ask Secure Desk a question. Answers come from this site's docs only. I will cite a page. I will not invent a product claim.
Contact
Remote support and web VDI plans
Annual licences per deployment, MSP and multi-deployment terms, white-label branding, code signing, or a questionnaire against /docs/security.
Starter
One operator, three enrolled Windows devices, same end-to-end encryption as paid tiers. For a lab or a first site.
Free
1 operator · 3 enrolled desktops
- 1 operator, 1 concurrent session, 3 enrolled Windows devices
- Attended remote support
- End-to-end encryption (ECDH P-256, AES-256-GCM, 6-digit SAS)
- Sign-in and lock-screen capture on Windows
- File transfer either direction (SHA-256 verified). Not a remote Explorer.
- Community support
- Unlicensed installs run as Starter
Team
IT and MSP fleets — enrolled desktops, elevation and SSO. One annual licence for the whole deployment.
$249 / yr
≈ $21/mo · billed annually
Up to 10 operators
- Everything in Starter
- Up to 10 operators, unlimited concurrent sessions, 100 enrolled devices
- On-demand SYSTEM elevation (credentials stay on the target machine)
- SSO: Microsoft Entra and Google
- Silent client auto-update
- Email support
Recommended
Business
Larger IT and MSP fleets, on your brand, with roles and a 200-event portal audit log.
$499 / yr
≈ $42/mo · billed annually
Unlimited operators
- Everything in Team
- Unlimited operators, 1,000 enrolled devices
- White-label branding (one brand per appliance, not per customer)
- Roles: admin / operator / viewer, plus a portal audit log of the last 200 events
- Bring-your-own code-signing certificate (relay Authenticode-signs served Windows clients)
- Priority support
Compare plans. Prices in USD, licensed annually per deployment.
Sales
MSP and multi-deployment licensing, procurement, white-label questions.
sales@secure-desk.io
Support
Already running Secure Desk and need a hand.
support@secure-desk.io
Security reviews
The trust model, the protocol and what the product deliberately does not do are documented at /docs/security. Send your questionnaire to sales and we will answer it against that.
Tell us about your fleet
Secure Desk is self-hosted — you run the portal and relay. There is no hosted multi-tenant Desk cloud. Use this form if you want MSP/multi-deployment terms or help sizing Starter/Team/Business.