Secure Desk
Getting Started

From Zero to Your First Session.

Secure Desk runs on a server you control. Here's everything you need — and it starts free.

  1. Request your free Starter license

    Tell us where to send your activation code and setup notes. (Or sign up on the Rubix Hub.)

  2. Download and install the portal

    On a Debian or Ubuntu server with a public DNS name and ports 80/443: run the installer, then open https://your-domain/setup with the one-time setup token. Download · Install guide

  3. Activate your license

    Copy the Device/Node ID from Settings → License, exchange your code for a key on the activation page, and paste it back. Skip this and you simply run as Starter. Activation guide

  4. Connect your first Windows PC

    Create a support session and send the link — or install the Windows service for unattended access. Client guide

Step 1

Get your free Starter license.

We'll email your activation code and setup instructions. Your license key is generated when you activate, because each key is locked to the deployment it runs on.

  • 1 operator, 1 concurrent session
  • 3 enrolled Windows devices
  • Same end-to-end encryption as paid plans
  • No credit card

Need more? Compare Team and Business.

By requesting a license you agree to our Terms.

Before you begin

What you'll need

A Linux server

Debian or Ubuntu with Node.js 18+. Developed and tested on Debian with Node.js 22.

A database

PostgreSQL for production. The Debian installer configures it for you.

A domain name

A public DNS name with ports 80 and 443 reachable for HTTPS.

Windows devices

Windows computers to support, and a modern browser for technicians.

Free Starter plan · no credit card

Prefer a guided tour first?

We're happy to walk you through Secure Desk on a call.

Request a DemoRead the docs