Secure Desk vs Apache Guacamole

Looking for a Apache Guacamole Alternative?

Apache Guacamole is a browser gateway into existing RDP, VNC or SSH services. Secure Desk is remote support for Windows machines with its own client and a relay you run.

Side by side

Secure Desk vs. Apache Guacamole: what's the difference?

Secure Desk compared with Apache Guacamole
FeatureSecure DeskApache Guacamole
Primary purposeRemote support and Windows device accessBrowser-based access to remote desktops and systems
Supported devicesWindows endpointsSystems accessible through supported remote protocols
Technician accessBrowser-based consoleBrowser-based interface
Connection methodInstalled Windows client connects to your relayGateway connects to existing RDP, VNC, or SSH services
Self-hostingSelf-hosted relay and portalSelf-hosted gateway
Unattended accessAvailable for enrolled devicesAvailable when the underlying remote service permits it
Background troubleshootingAvailable through a SYSTEM shellSSH or other administrative access depends on the target system
File transferAvailableSupported through compatible remote protocols
LicensingFree Starter and paid annual plansFree, open-source software

Apache Guacamole feature and licensing details are publicly available and subject to change. Please verify current specifics on the vendor's website or documentation before relying on this comparison.

What makes Secure Desk different

Your infrastructure. Your control.

Your infrastructure

Host your own remote support relay instead of relying on a vendor-hosted connection service.

Private by design

Your relay connects devices without holding the keys needed to view your encrypted sessions.

Support from your browser

Connect to Windows devices and manage sessions from one browser-based console.

Which is right for you? Choose Guacamole to put a browser in front of RDP/VNC/SSH you already run. Choose Secure Desk for attended and unattended Windows support where endpoints dial out — no inbound RDP.

Pricing

Start free. Grow with your team.

Starter

For trying Secure Desk on your own server, or a small first site.

Free
Free forever · self-hosted
Operators1
Concurrent sessions1
Enrolled Windows devices3
Get Started Free

Team

For IT teams and MSPs supporting a growing fleet.

$249/ year
Billed annually · about $21/mo
Operators10
Concurrent sessionsUnlimited
Enrolled Windows devices100
Choose Team
Free Starter plan · no credit card

Ready to take control of your remote support?

Discover Secure Desk's self-hosted approach with the free Starter plan.