Looking for a Apache Guacamole Alternative?
Apache Guacamole is a browser gateway into existing RDP, VNC or SSH services. Secure Desk is remote support for Windows machines with its own client and a relay you run.
Secure Desk vs. Apache Guacamole: what's the difference?
| Feature | Secure Desk | Apache Guacamole |
|---|---|---|
| Primary purpose | Remote support and Windows device access | Browser-based access to remote desktops and systems |
| Supported devices | Windows endpoints | Systems accessible through supported remote protocols |
| Technician access | Browser-based console | Browser-based interface |
| Connection method | Installed Windows client connects to your relay | Gateway connects to existing RDP, VNC, or SSH services |
| Self-hosting | Self-hosted relay and portal | Self-hosted gateway |
| Unattended access | Available for enrolled devices | Available when the underlying remote service permits it |
| Background troubleshooting | Available through a SYSTEM shell | SSH or other administrative access depends on the target system |
| File transfer | Available | Supported through compatible remote protocols |
| Licensing | Free Starter and paid annual plans | Free, open-source software |
Apache Guacamole feature and licensing details are publicly available and subject to change. Please verify current specifics on the vendor's website or documentation before relying on this comparison.
Your infrastructure. Your control.
Your infrastructure
Host your own remote support relay instead of relying on a vendor-hosted connection service.
Private by design
Your relay connects devices without holding the keys needed to view your encrypted sessions.
Support from your browser
Connect to Windows devices and manage sessions from one browser-based console.
Which is right for you? Choose Guacamole to put a browser in front of RDP/VNC/SSH you already run. Choose Secure Desk for attended and unattended Windows support where endpoints dial out — no inbound RDP.
Start free. Grow with your team.
Starter
For trying Secure Desk on your own server, or a small first site.
Team
For IT teams and MSPs supporting a growing fleet.
Business
For larger fleets that want your brand and finer control.
Other comparisons
Ready to take control of your remote support?
Discover Secure Desk's self-hosted approach with the free Starter plan.